Responsible Gaming
Gambling Should Be Entertainment
We're committed to promoting responsible gambling. Gambling should only ever be viewed as entertainment, similar to going to the cinema or watching live sport. It should never be considered as a way to earn money or solve financial problems.
Only gamble with money you can afford to lose, and set strict limits before you start playing.
Age Verification
In the United Kingdom, you must be 18 years of age or older to gamble. It is illegal for anyone under 18 to participate in casino gambling.
If you are under the legal age in your jurisdiction, please do not use our services. We take age verification seriously and reserve the right to request proof of identity.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour, you may be developing a gambling problem:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from family or friends
- Gambling to escape stress, anxiety, or depression
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money or using credit to fund gambling
- Experiencing mood swings related to gambling wins and losses
- Failed attempts to reduce or stop gambling
- Lying about the extent of your gambling
- Feeling anxious or irritable when unable to gamble
If you identify with any of these warning signs, please seek help immediately.
Self-Help Tools & Responsible Gambling Features
Most reputable online casinos offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a session or time period
- Reality Checks: Receive pop-up reminders of how long you've been gambling and how much you've spent
- Session Time Limits: Set automatic session timers to remind you to take breaks
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
- Account Closure: Permanently close your account if you wish to stop gambling entirely
We encourage you to use these tools proactively. Speak to casino customer support if you need assistance setting up any of these features.
Support Organizations & Help Resources
If you or someone you know is struggling with gambling, confidential support is available from these trusted organisations:
United Kingdom
- GamCare – Free counselling and support for problem gamblers
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Helpline: 0800 195 8265 (free, 24/7) - Gamblers Anonymous – Peer support meetings across the UK
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS-funded specialist treatment
Website: www.cnwl.nhs.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Need Help? Take Action Today
If you're concerned about your gambling or that of someone you know, please reach out for help today. There is no shame in asking for support. Problem gambling is a treatable condition, and help is available.
Contact one of the organisations listed above – they are confidential, non-judgmental, and free to access. Your wellbeing is important to us.